FAQs

FAQs

1. How long does it take to receive my order?
   Orders typically take 6-10 business days for delivery, depending on your location and the shipping method selected.

2. Can I cancel my order on the same day?
   Yes, you can cancel your order on the same day by contacting our customer service team. Please reach out as soon as possible to ensure your request is processed.

3. Can I cancel my order after the day of purchase?
   If you wish to cancel after the day of purchase, please contact us immediately. Depending on the order status, we may or may not be able to cancel. If the order has already been processed or shipped, a return process may be required.

4. How can I track my order?
   Once your order is shipped, you will receive a tracking number via email. Use this number to monitor the progress of your delivery on the carrier’s website.

5. What is your return and refund policy?
   We offer a 30-day return window for products in their original condition. If you're unsatisfied with your purchase, contact us for return instructions. Refunds are processed once we receive the returned item and verify its condition.

6. Is my payment secure?
   Yes, your payment is completely secure. We use industry-standard encryption and secure payment gateways to ensure your information is protected.